nissan has told its owners to take steps to keep a car with them in the event of a hotwired car being lost or stolen.
The company said the move comes after a number of hotwired cars have gone missing and there have been cases of people being hit with a vehicle being stolen.
“We’re making sure we’ve got the necessary precautions in place to protect our owners, including the use of a vehicle key, ensuring that we have the appropriate insurance and the appropriate vehicle identification number,” a Nissan spokesperson said in a statement to CBC News.
“When the vehicle is lost, or stolen, we take the following actions:First, we check the vehicle owner’s insurance company and find out if they have insurance coverage for the vehicle, and if so, we also provide a vehicle identification code.”
The spokesperson said this information is then passed to the vehicle manufacturer.
“The vehicle is then checked for its insurance coverage, and the manufacturer is contacted if the vehicle has been lost or damaged.”
“If necessary, we will contact the owner directly via telephone, or, if it is a vehicle that we’ve given our owners a vehicle code to, they can call our Customer Care Team,” the spokesperson said.
The spokesperson also said the company is working with the Canadian Emergency Management Agency to make sure that any owners of hotwire cars who need to call the company for assistance do so within a reasonable time frame.
“Our customers are given the option to call our customer service centre and receive support.
Any owners who are unable to call their insurance company may contact us and receive assistance through our customer support system,” the Nissan spokesperson wrote.
Hotwire cars are often driven with the key off and the battery on, which can leave them vulnerable to being damaged in a collision.
In some cases, the battery can become disconnected.
If a car does get stolen, it can take weeks or months to get it repaired.
The Canadian Emergency Response Team says it’s trying to recover vehicles that have been stolen from the United States.
“It is important to note that we are not aware of any instances of stolen hotwire vehicles in Canada,” the agency wrote in a release.
Nissan says it will also continue to work with police and the car manufacturer to make it easier for customers to get the car back.
“As we develop the solutions to this crisis, we are making our cars safer and more reliable, including through the installation of an electronic immobilizer, vehicle-to-vehicle communication, vehicle collision warning, and vehicle security systems,” the company said.